State Farm® Insurance Agent Jim Young
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Whitsett C
July 17, 2025
5
out of
5
rating by Whitsett C
"I absolutely adore Brent!! She’s always helpful, polite, and very supportive. Thank you Brent!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brent has been helpful, polite, and supportive. Your appreciation means a lot to us and to Brent. We'll be sure to pass along your gratitude!"
Melita Groomes
July 3, 2025
5
out of
5
rating by Melita Groomes
"My sister referred me to Brent Burgess at State Farm in Greens boro, NC after what she described as a very beneficial experience. I must say she was absolutely right. Knowledgeable, helpful, pleasant with a great sense of humor…can get you to the plan you want at a very reasonable price. Can’t ask for any more. Check it out. Melita Groomes"
We responded:
"Thank you so much, Melita, for sharing your wonderful experience! We're delighted to hear that Brent was knowledgeable, helpful, and made the process enjoyable for you. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
Kimmarie Palumbo-Guevara
July 2, 2025
5
out of
5
rating by Kimmarie Palumbo-Guevara
"Kendra and all the staff in Jim Young’s office are amazing. They explained my claim step by step. They are kind considerate they treat you like your family. I won’t anywhere else for my insurance needs."
We responded:
"Thank you so much for your heartfelt feedback! We're thrilled to hear that Kendra and the team at Jim Young’s office provided you with such thoughtful and thorough service. Treating our clients like family is something we truly value. We look forward to continuing to support all your insurance needs!"
Jim Nail
June 30, 2025
5
out of
5
rating by Jim Nail
"Kendra took care of my need for windshield replacement and set up my appointment details. Thanks for all your help."
We responded:
"Thank you for sharing your experience! We're glad Kendra could assist you with your windshield replacement and make the process smooth. If you need any further help, feel free to reach out anytime!"
LaVerne Tullock
June 27, 2025
5
out of
5
rating by LaVerne Tullock
"Angie Vernon is the absolute best. She is very dependable, efficient and knowledgeable in all aspects of insurance. We have been customers for many years and appreciate Jim and all the team."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Angie and the entire team, including Jim, have provided you with dependable and knowledgeable service over the years. We truly appreciate your loyalty and look forward to continuing to serve you!"
Kristy Pace
June 24, 2025
5
out of
5
rating by Kristy Pace
"Kendra was very helpful today with everything I needed. She was patient and very responsive."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Kendra was patient, responsive, and able to assist you with everything you needed. We appreciate you choosing us and are here whenever you need support!"
Lynsey Reittinger
June 10, 2025
5
out of
5
rating by Lynsey Reittinger
"Jim & his team are the absolute best! I've been with this agency for more than 20 years and I refer them over and over again! Kendra is my go-to for everything insurance (home, auto, and life) and she's always available to answer any of my questions. She manages to turn her work relarionships into friendships and as long as Jim and Kendra are in the insurance business, my family and I will do our business with them."
We responded:
"Thank you so much for your heartfelt review and incredible loyalty over the past 20 years! We're honored to be your trusted agency, and it's wonderful to hear how Kendra and Jim have made such a positive impact. Building relationships that feel like friendships is truly what we strive for. We look forward to continuing to serve you and your family for many years to come!"
Sharon Cobb
May 5, 2025
5
out of
5
rating by Sharon Cobb
"State farm is a great agency,especially kelly on wendover in Greensboro nc,they will treat you great!"
We responded:
"Thank you Sharon for your kind words about our agency and Kelly. She’s been with us for 30 years! We appreciate your business. "
Wonkyung Kim
March 14, 2025
5
out of
5
rating by Wonkyung Kim
"Kendra has always given me great service and helped me to understand my insurance needs."
We responded:
"Thank you for your review. We are glad we've provided you with great customer service as that is our goal! Jim & team"
Andra Evans
March 12, 2025
5
out of
5
rating by Andra Evans
"Always prompt, helpful and knowledgeable. Great customer service and staff!"
We responded:
"Thank you, Andra for your kind words regarding our customer service. Customer service is a priority with our team. Thanks again, Jim & team"
Kelly Hager
March 3, 2025
5
out of
5
rating by Kelly Hager
"Brent was fabulous! We switched our homeowners and auto policies and she was able to save us a lot of money! I felt like I was talking to an old friend! I would highly recommend!"
We responded:
"Thank you Kelly for your kind words! I’m so glad Brent was able to help you. "
glenna groomes
January 10, 2025
5
out of
5
rating by glenna groomes
"Brent was very helpful with my bundling home and auto insurance! I was able to save money and transition easily from my previous carrier. Would recommend her to anyone considering State Farm insurance!"
We responded:
"Thank you, Glenna, for your kind words regarding Brent & recommendation. I'm glad she was able to help you with your transition to State Farm. We look forward to helping you in the future. Jim & team "
Michael Worley
August 20, 2024
5
out of
5
rating by Michael Worley
"I've known Jim Young and his insurance agency for thirty years, great folks to work with,...."
We responded:
"Thank you for your kind words. We value you as a long term customer. Jim & team"
Mike Carratello
July 24, 2024
5
out of
5
rating by Mike Carratello
"Brent and Jim have been very helpful, efficient, kind, and friendly. They are always ready to help and answer questions. We highly recommend them and this office."
We responded:
"Thank you for your kind words about Brent and our team, Mike! We're glad to hear we've been helpful, efficient, kind, and friendly. Your high recommendation means a lot to us! -Jim"
Alton Lash
July 17, 2024
5
out of
5
rating by Alton Lash
"Angie at Jim young State Farm was amazing she helped me with my claim. I wasn't even a customer and she went out of her way to make sure that my claim was taking care of. Very nice people and amazing staff."
We responded:
"Alton, so glad Angie was able to assist you with your claim. If we can help you with your insurance needs, please let us know. Jim & team"
Cherie Lachocki
July 16, 2024
5
out of
5
rating by Cherie Lachocki
"I have been dealing with Jim Young State Farm Agengy for almost a year. Because of Brent Burgess’s outstanding customer service as well as the substantial lower rates I have been quoted, I have switched over both my homeowners and car insurance to State Farm. I am definitely going to refer this agency to my family and friends."
We responded:
"Cherie, we’re delighted to hear about your experience with our Jim Young State Farm agent office and Brent! It’s wonderful that Brent’s customer service assisted you with switching both your home and car insurance to us. Thank you for your support and for your recommendations! Jim "
Hamonica Clark
June 13, 2024
5
out of
5
rating by Hamonica Clark
"I recently called State Farm for a home/auto insurance quote and was connected with agent Brent. Brent has done an amazing job explaining things in a way that's easy to understand and assisting in all my insurance needs. She has also been very thorough with responding to emails and text messages. She hasn't missed a beat! I am very pleased with the service and efficiency that Brent has provided thus far. I highly recommend this agent."
We responded:
"Thank you for your kind words about Brent! We're thrilled to hear she has been thorough, responsive, and helpful in assisting with your home and auto insurance options. We're glad you're pleased with our team's service and efficiency. We appreciate you! -Jim"
John Keith
May 28, 2024
1
out of
5
rating by John Keith
"Just wait....to be continued."
We responded:
"John, we're sorry to hear that your experience hasn't met your expectations. Please reach out to us directly at (336) 379-1040 so we can address your concerns. Thank you. -Jim"
Simone Jones
May 20, 2024
5
out of
5
rating by Simone Jones
"I have been a customer for over 10 years now and any auto insurance or renters insurance needs are always met. Today Kelly Morris assisted me in my insurance transfer, which thanks to her was breeze. Highly recommend as the entire staff have always been very helpful and have such great customer service and support."
We responded:
"Thank you, Simone, for your loyalty over the past decade & for sharing your positive experience with Kelly. I’m happy to hear she made your insurance transfer a breeze. We appreciate you & your high recommendation! Jim & team"
Kimberly Barnard
April 27, 2024
5
out of
5
rating by Kimberly Barnard
"The best team ever have been with them for a while. When I purchased my home, I called them, and the policy was at the lender the same day"
We responded:
"Thank you for your 5-star review! Glad you had a great experience with us. We appreciate your business. Jim & team"
Shakira Jones
April 15, 2024
5
out of
5
rating by Shakira Jones
"Kendra Kendra! Saved me over 100 in savings. Definitely get your insurance from them. I appreciate them so much for helping us!"
We responded:
"We appreciate you as well! Thank you for leaving us a review, Shakira. Glad we could help with your insurance needs. Jim & team "
Diam Ayun
March 4, 2024
5
out of
5
rating by Diam Ayun
"Kendra is very helpful and gets whatever you need done quickly. Ive been with state farm for over 20 years and they’ve really helped insure my life and my children."
We responded:
"Thank you Diam for your kind review! We appreciate your business & glad we can help. "
Cynthia Smith
February 28, 2024
5
out of
5
rating by Cynthia Smith
"Jim Young's office has always been so helpful and thoughtful with anything I need. You couldn't ask for a better group of people than them. Thanks to all of you at Jim Young's State Farm."
We responded:
"Happy to hear from you, Cynthia! Thank you for this review and feedback. It’s always our pleasure to assist you! Jim & team "
Denisse Valdez
January 22, 2024
5
out of
5
rating by Denisse Valdez
"I recently worked with State Farm Agent, Brent as she helped me secure insurance coverage for my car/home, and I couldn't be more satisfied with her exceptional service. From start to finish, she consistently displayed professionalism, support, and a genuine desire to assist me in finding the right coverage for my needs. I can confidently say that I have found a reliable insurance partner who will prioritize my interests for years to come. Thank you, for going above and beyond to provide outstanding service."
We responded:
"Thank you Denisse for your kind words. We are happy that Brent was able to meet your needs. We look forward to working with you. Jim & team"
Kelly Nelson
January 9, 2024
5
out of
5
rating by Kelly Nelson
"Haleigh and the Jim Young team are awesome to work with. I appreciate Haleigh’s support and the attention to detail she provided my family with our recent updated car policies. Thank you!"
We responded:
"Kelly, we're thrilled to hear that you had a positive experience with Haleigh and the rest of the Jim Young State Farm team. Our customers are our top priority, and it's great to know we can provide the support you need for your auto insurance coverage. Thank you for your kind words! -Jim "